Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Custom/Preorder/made to order items are NON-REFUNDABLE!  

We are not responsible for lost/damaged or stolen packages.

To start a return, you can contact us at key3leather_silver@hotmail.com. Please note that returns will need to be sent to the following address: 

Key 3 CO. P.O Box 68 Capitan, NM 88316

If your return is accepted, it will be exchanged for in stock credit only.

Customer is responsible for shipping on return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at key3leather_silver@hotmail.com.